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Booking & Cancellation Policy

BOOKING:
To book a reservation, please click on Reserve Now page, choose your booking option & fill out the registration form. Fees will be automatically calculated per the pricing structure.  The amount calculated does not include the $300 NON-REFUNDABLE deposit/cleaning charge.  Once your reservation has been confirmed by our staff, submit a $300 NON-REFUNDABLE deposit to reserve your required date.  90 days prior to your retreat dates, 50% of your reservation fee is due and is NON-REFUNDABLE. Final balance is due 45 DAYS PRIOR to your retreat weekend.  Your check or other payment MUST BE RECEIVED BEFORE the 90 & 45 days prior.  All payments are NON-REFUNDABLE. Upon completion of your retreat stay, the $300 NON-REFUNDABLE deposit will be applied as your cleaning fee.  NOTE: Any additional cleaning fees due as a result of default per the check out list will be billed to and responsibility of the group coordinator.

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CANCELLATIONS:

We will make every effort to work with our clients in a fair and honest way. Submitting a registration form is a CONTRACT with D&D Crafter's Retreat. Holding a date without confirming a booking can be unfair to both our business and other potential clients who might be interested in that same time slot.. 

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  • If you have reserved a date and need to cancel, you must do it before 90 days prior to your event and you forfeit your deposit.

  • If you do not make a payment on time, there is a $20.00 late fee (PER WEEK it is late).

  • NSF checks will be charged an additional $35 fee.

  • If there is no response to a payment due reminder and a week goes by and it's within 45 days from your retreat, your retreat can be automatically cancelled and you will be held responsible for the full amount due.  If you do not contact us in good faith to let us know that you would like to cancel & reschedule your event due only to an agreeable emergency at the owner's final discretion, we will reserve the right to decline future bookings to you & no monies will be refunded and you will owe the full amount of your reservation. Registrants/client will pay all legal fees if it goes that far.

  • We reserve the right to cancel a reservation, due to unforeseen issues that may arise with the properties. In such an event, you will be notified as soon as the problem is discovered.  We will first try to work with you to reschedule or we will refund you any monies you have paid towards the rental fee, including the deposit.

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*If the government forces us to cancel events those events will only be rescheduled ONCE and not available for refunds of any kind as this is out of our hands. Your contract MUST be honored and you still owe the reservation rate if you try to cancel.

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